Bookings and orders

Refund & Cancellation Policy

1. 1. Class bookings

   Sessions are pay-as-you-go. If you cannot attend a session you have booked, tell us as early as you can. Drop-in bookings are non-refundable but can usually be moved to another session by agreement.

2. 2. If we cancel

   If KGS cancels a session you have paid for, you can choose a free transfer to another session or a full refund.

3. 3. Kit and merchandise

   You have 14 days from delivery to tell us you want to return unused items bought online, and a further 14 days to send them back, in line with the Consumer Contracts Regulations. Items must be unworn and in their original condition. Faulty items will be repaired, replaced or refunded.

4. 4. How refunds are paid

   Refunds go back to the original payment method, normally within 14 days of us agreeing the refund.

5. 5. Contact

   info@kgsboxingfitness.com · 07748 516058. Nothing in this policy affects your statutory rights.

Last updated 12 November 2026.